Refund Policy
Last updated: September 3, 2026
RCFE OS is operated by RCFE OS LLC. We want you to be happy with your purchase. We offer a 30-day money-back guarantee on new subscriptions: if you are not satisfied, you can request a full refund within 30 days of your order date.
How to request a refund
Payments for RCFE OS are processed by Stripe. To request a refund:
- Open Settings → Billing → Manage payment to review your invoices and subscription.
- Contact us via the in-app support channel with your invoice number, or
- Reply to the Stripe receipt email you received at checkout.
Renewals and cancellations
Subscriptions renew automatically. You can cancel at any time from the in-app billing portal (Settings → Billing → Manage payment). Cancelling stops future renewals; you keep access through the end of the current paid period. Renewal charges outside the 30-day window are generally not refundable, though we will consider requests on a case-by-case basis where circumstances warrant.
Chargebacks
If you believe a charge is incorrect, please contact us before disputing the charge with your bank so we can resolve it quickly.
Contact
For refund questions, reach us via the in-app support channel and we will respond within two business days.
